How are our Booking System works.

At BookingSoftware.ai, we empower businesses across a range of industries—including aviation, transportation, boating, and event management—by managing thousands of bookings each month. Our innovative software coordinates customer preferences using three essential matching categories, streamlining the booking process for seamless experiences from inquiry to final itinerary.

This flexibility our software is made possible by our radically different and unique sign-up form, which eliminates the need for customers to hunt through multiple assets one at a time. Instead, the form asks only five key questions: Which trip? How many participants? What date range? This also ensures that valuable customer contact & trip data is collected, greatly enhancing the chances for conversion.

Three Essential Matching Categories:

  1. Date Range Availability: Effectively identifies overlapping availability to maximize participation based on customer input across different industries.

  2. Trip Type Options: Offers a broad spectrum of experiences tailored to individual interests, whether it’s plane charters, bus tours, boat excursions, or unique events.

  3. Group Size: Flexibly adjusts to accommodate varying group sizes up to your defined capacity, ensuring optimal arrangements for any charter experience.
Sign Up Page with Multiple Simultaneous Options

Example Scenario: Jon, Jane, and Jack’s Journey

To illustrate how our platform works, consider the journey of three clients planning their respective trips:

  • Jon is interested in both half-day local and full-day offshore fishing, with availability from January 20-30.
  • Jane chooses half-day local fishing exclusively, available only on the 28th and 29th.
  • Jack is considering a half-day local trip and a 3/4 day Nine Mile Bank trip, available from the 28th through February 4th.

How the Booking Process Unfolds:

Our software intelligently analyzes their preferences and availability:

  • Identifying Common Interests: The system deduces that all three clients wish to go on a half-day local fishing trip.

  • Group Size Confirmation: The total number of participants is six, creating a perfect match for a six-pack boat.

  • Availability Intersection: It identifies the overlapping availability dates as the 28th or 29th, facilitating efficient group booking.

  • AUTO LOCK Feature: Once the booking reaches maximum capacity or meets the minimum requirements to move forward, our AUTO LOCK feature automatically secures the charter. This ensures that every part of the process is automated, allowing for a seamless experience.

  • Communication Oversight: While the automation handles the bulk of the process, operators can view every text or email exchanged between clients and the system. Additionally, you have the ability to jump into conversations as needed through our combined email/SMS center, ensuring personalized engagement whenever appropriate.

Automated Customer Experience:

  • On Submission: Each client receives immediate confirmation of their booking requests upon submission.

  • On Lock: Once the trip is confirmed, automated payment requests and confirmations are sent to ensure all clients are updated on their arrangements.

  • Managing Unpaid Spots: Any unpaid spaces trigger instant replacements to maintain trip integrity and participant satisfaction.

  • On Payment: Clients receive prompt confirmation of their payments, securing their spots in the trip.

  • Final Confirmation: Upon collection of all payments, a digital receipt and detailed itinerary are sent out, finalizing all logistics involved.

BookingSoftware.ai offers valuable automation and intelligence in managing bookings, ensuring a hassle-free and enjoyable experience for clients.

Why Choose BookingSoftware.ai?

  • Expert Matching and Efficiency: The platform precisely aligns customers to their ideal trip configurations, regardless of the industry, with automated management.

  • Operational Simplicity: It alleviates administrative tasks for businesses, allowing them to focus on delivering exceptional customer experiences.

  • Enhanced Customer Engagement: Facilitates smooth interactions with clear, timely automated updates and confirmations, resulting in high satisfaction rates.

Whether your charter service involves planes, buses, boats, or other assets, BookingSoftware.ai turns potential trips into confirmed journeys seamlessly. Discover how our platform can transform your operations today!

Customer's Perspective

No More Hunt and Peck

Your customers use an old fashioned calendar to find an appointment with you. If you have multiple assets, your customer has to go through multiple calendars!

We remove the calendar and collect the customer info first!

How many? What date range? What options?

As well as all Contact info.

Customer Can Sit Back & Relax

Now that we have collected the data needed to book this customer we can match with people signing up after them!

As matches occur the customer will start receiving invites!

Based on the information they submitted during signup we will invite them to one or many charters that they match with.

Convenient and Easy Bookings

The customer no longer has to worry about if their charter will run because enough people are on it and  does not have to follow up.

They will be more likely to go because you have a date RANGE and multiple trip types to match.

Our system allows a customer to change or update information after submission.

Perfect Customer Care

With our built in SMS, CRM, and  EMAIL system, your customer can communicate with you easily and conveniently in real time. Everything is logged.

After the trip is over we  send a review request.

We also send reminders to go with you again at the 30, 60, and 90 day post trip mark.

Operator's Perspective

No more pre-sales headaches!

Up until now, you probably spend a lot of time managing the sign ups, RSVPs, payments, confirmations, and receipts.  Not any more, we handle all of that for you.

Our software automatically turns your sign up into charters!

By grouping together sign ups with overlapping date ranges and trip types, charters are formed.

Automatation Takes Over

Automated sign up confirmation, automatch notification, automatic payment request, cancellations, refunds, and confirmations. 

We do all of the monotonous work of getting a charter booked!

After the automated grouping, payment, and finalization of a charter, the software hands it to you for asset assignment.

Other Useful Tools!

SMS or EMAIL Broadcasting

No Pay Auto Boot

Review Management

Post Sale Re-Engagement

Customer Communications

Website Enhancement

Make sense of your sales!

Full accounting for each charter showing to the penny ticket sales, options, totals, cost, profit are all available as data or graphs.

You will finally be able to see your numbers from the top down!

Every charter is archived for later review and analytical assesment.

Give us 30 minutes to prove it to you.

Fill out the short form at the link below and we will call you back the same day.

Simplicity makes the difference.

Right now, all calendar booking systems have one thing in common. They present the customer with a calendar and all open availabilities, and then let the customer search for, and sign up for the day they wish. We turn that paradigm upside down. Instead of presenting a calendar, we simply let the customer tell us 3 things; how many, when, which. That's it, the customer is done. They can go on with their day now. Our software will do the work for the customer, only better and faster, and most importantly, automatically.

Don't make the customer work hard.

Such a simple change, but the affects are deeper than you think. This shifts the customer away from having to hunt through a calendar, and try and find the right trip on the right day, within the date range they have available.  It also makes it possible for a customer to create multiple trips over multiple days that create huge numbers of iterations. Our software can take these thousands of customers with overlapping date ranges, different head counts, and different trip options, and automatically match them into bookable paid trips.

Make sure the charter is full, and therefore profitable.

On the operator side, no charter operator wants to send out an asset that isn't full. If there are 12 slots open, you want 12 people to go on that charter on the same day, not 4 people each over 3 days. This can make the difference between success and failure in an open party charter company.  Our software automatically insures that every asset is fully booked by intelligently grouping signups together into what is most profitable for your company, and automatically handling the matching, notification, payment request, and booking it for you.

Full assets booked at full rate for your company, and fast, efficient, easier booking for your customers.

Why does that make us better?

Our software almost completely eliminates all calls related to submission, matching, payment, and confirmation. That means that the only time you or your staff need to spend speaking to a customer is when they have questions about your services. Think about how much time your currently spend chasing down customers, getting them to pay, and getting them the trip info they need to go on the trip they purchased. This part is all automated by our software. This greatly reduced the time needed for customer support, removes human error, and lets you focus on running your business. 

One other great thing about our software, is that even if you choose to keep your current booking software, our software can link to its API and create trips for you automatically. You don't have to leap before you walk through it and see for yourself.

Post Submission Matching

This is where the magic happens! Remember in a traditional platform the customer's goal was eithier able to invest the time and effort into using a calendar layout to find the right trip, on the right day that has enough room and is not empty eithier. Using the traditional Calendar hunt and peck method, many bookings are then lost because a customer is frustrated and they give up. Even if they pick a trip that is on the calendar, that trip may not have enough passengers to be profitable for the operator, and the trip does not run due to lack of participants

Now... with our system, we have a range of dates, and a range of trips that can be matched automatically by our software, with greater precision and speed than any human and with no effort by the customer or the operatorBecause we are dealing with ranges of dates and multiple trip options, this greatly increases the chance of a booking, over the traditional means of using a calendar based interface. First, the information is quickly and easily collected from the customer, and then post matching can occur with zero effort or time required by the customer after that.

 If an Automatch does not occur, the user is placed in a pool of "active signups" and that pool is constantly analyzed for possible matches. This is where it gets very interesting. There is a limit to how many trips a human can track. Let's do some math. Lets use this example. One person signs up with a date range that is 10 days long, and chooses 3 trips that you offer. 
 
1 customer signup for 3 trip types over 10 days creates 30 variations (3 trips possible, each of 10 possible days)
 
1000 customer signups for 3 trip types over 10 days creates 30,000 possible variations.
 
 10,000 customer signups for 3 trip types over 10 days creates 300,000 possible variations.

This is why it is was not feasible, before our software came to be, to only collect customer info and match it by hand. Our software solves this problem. It is impossible for a human to handle thousands of signups without software specifically designed to collect, store, sort, and match this many possible iterations. That is our software, that is what we do. Because we lean on automation, we can switch from the current way "pick and choose" online calendars work, and move to the new era where we just ask those three magic questions. Date Range? Party Size? Which Trips? After the customer  answers, they do not have to hunt and search.... rather they are free to go. You have collected their information with or without a sale, you have removed the need for humans to process it, and the close rate will be higher while error rate near zero. What is not to like? 

Easy for Everyone!

Our software makes it easy for both the customer and the provider of services to conveniently scope out, reserve, pay for, and go on any charter that you offer, both for private and open party!

Pay Only for Performance.

If our software does not work, you do not pay. We charge only for the value we bring. On top of that our prices are low for the industry and billing is built in and comes from your ticket sales. No bill. Ever.

Let us help you grow!

We have seen it before, and we are confident that we will see it again with your business. Our team of technicians will help install the system, train you, and get you up and running at no charge.