The Power of Voice:
AI Agents That Answer and Make Calls—Fully Integrated with Your Booking Software
The AI Voice Agent: Your 24/7 Conversational Front Line
- Human-Like Phone Conversations: With an 85% non-detection rate, the AI agent delivers natural, engaging voice interactions that feel just like speaking to a real person.
- Always Available: The AI answers incoming calls as your front-line sales rep, when your sales team misses a call during business hours, or as a backup after hours—ensuring you never miss a lead or leave a customer waiting.
- Expert Knowledge, Real-Time Answers: The agent can verbally answer questions about your company, tours, and each asset in your fleet, drawing on live data from your booking platform.
- Booking and Transactions by Phone: Customers can book tours, make reservations, handle cancellations or rebookings, and even initiate ticketed or private party sales—all through a seamless phone conversation.
- Payment Collection Over the Phone: The agent can send secure payment links to the customer’s phone during the call, making the payment process smooth and immediate.
- Outbound Calling: Proactively reach out to customers for reminders, payment collections, data gathering, and re-engagement—all handled by the AI agent’s natural voice.
- Call Recording: Every conversation is recorded for quality assurance, compliance, and training.
SMS and Text: Supporting, Enhancing, and Automating Communication
- Instant Text Follow-Ups: After a call, the AI agent can send SMS messages with trip details, asset information, confirmations, or payment links—ensuring customers have everything they need at their fingertips.
- Automated Alerts: SMS notifications are triggered by key events (e.g., new reservation, payment request, or cancellation), keeping customers informed and engaged.
- Outbound Text Campaigns: The AI can send reminders, payment requests, and re-engagement messages, extending your reach and improving customer retention.
The Fusion: Voice and Booking Software—A Game-Changer
- When your AI Voice Agent is fully integrated with your booking software, you achieve:
- Live, Intelligent Phone Service
- The AI agent accesses your real-time booking calendar and fleet data while on the call, providing instant, accurate answers and booking capabilities.
- Customers receive a complete, frictionless experience—no waiting, no transfers, no confusion.
- Total Transaction Automation
- From initial inquiry to booking, payment, and confirmation, the entire process can be completed in a single phone call, with follow-up details sent via SMS.
Unmatched Efficiency and Coverage
The AI agent handles routine calls and transactions automatically, freeing your team for high-value tasks and allowing you to scale without increasing staff.
Superior Customer Experience
- Personalized, always-on voice service increases satisfaction, builds trust, and drives repeat business.
- Every interaction—whether by phone or text—is logged, recorded, and fully auditable.
In Summary
The fusion of AI-powered voice agents with your booking software transforms your phone line into a 24/7 sales, support, and booking powerhouse.
Customers can call, get instant answers, make reservations, and handle payments—all in a single, natural conversation. SMS and text functionality enhance this experience, providing seamless follow-ups and automated communication. The result: more bookings, happier customers, and a business that never sleeps.