Message Center
The Message Center is your centralized hub to handle all inbound and outbound calls, sms, and email. In the Message Center, you will see customer and staff messages, automated messages, from both SMS and EMAIL combined into one stream in chronological order.
Everything in one place.
Imagine... one panel to see all text messages, emails, automatic system messages, payments, confirmations, refunds, declines, and receipts. All ordered neatly down the left by customer name and phone number. Just a click away!
Just watch it go!
Everything is automated! The only time you need to interject is if a customer asks a question about your service specifically. All the other time consuming communications are handled automatically and presented to you in real time.
Customer Info Ready!
On the far-right column of the Message Center is an integrated CRM window that shows you all of the customer contact information, past trips, present trips, status of billing. You can also click on the log file to get a chronological line item history.
Brodcasting
How would you like to send an instant text to every single customer at once with a monthly newsletter or the occasional email? Our software can do that. You can single out a single group or send to the entire customer base as easily as sending a single message. List creation and templates also help you.
Trip Connections
If you are talking with someone by email or sms you can easily see what trips they are in, edit their sign up information right away, set exclusion dates, add payment, and most importantly of all, you can edit the trip by just clicking on it right in Message Center! This makes it easy for you to make changes and close deals.
Automated Review Request
It is very important to get reviews, but who has the time to send out review request? Let our system handle that for you automatically. Just insert your GOOGLE REVIEW LINK into our system, and then we will handle it from there. Sit back and relax.
Give us 30 minutes and we will convince you!
We will give you a one on one Zoom call and share our screen with you to demonstrate how the software fits your specific needs.